All-Around Protection for Your Ruko
Ruko Care Refresh offers a reliable and worry-free protection plan. We cover everything from accidental damage to routine wear, ensuring your drone stays in peak condition for every flight.
Camera Drones
Multiple Exclusive Benefits
Camera Drones
Seamless Replacement for Total Peace of Mind
Should an accident occur, you can receive a replacement unit for a small, fixed fee. Minimize your downtime and get back to the skies in no time.
Flyway Coverage
Fly further with peace of mind. Ruko Care Refresh provides coverage for aircraft lost during flight, ensuring that an unexpected flyaway doesn't end your journey.
EXCLUSIVE Support
Get priority access to Ruko’s dedicated technical experts. Our exclusive service channels ensure your requests are fast-tracked for a seamless experience.
EXPRESS Replacement
Speed is our priority. We bypass the traditional damage assessment and quotation process, shipping your replacement unit the moment we receive your product.
FREE Two-Way Shipping
We’ve got the logistics covered. Enjoy free shipping both ways for every replacement request, making your repair process completely cost-free and convenient.
Service Process
When you need to replace your device, Ruko Care Express sends the replacement product back to you faster.
Ruko Care Express (Exclusive Channel)
Initiate the insurance
Contact customer service, report the issue with the drone, and request to start the insurance process.
https://rukotoy.com/support/ticket
Pay Replacement Fee
Pay the listed replacement fee.
Send Damaged Product Back
We will send the replacement immediately upon receiving the damaged product.
Receive Replacement Product
Enjoy free shipment of your replacement product.
