Ruko Autumn Sale - Save Up To 40%

Product Support

Support /  Drone  / 

Drone U11/U11S
U11 - Drone-U11

Drone U11/U11S

FAQ Of The Product

Users can refer to the user manual and instructional videos, or get them in the RUKO GPS APP.
The map of the App will record the landing point automatically when the drone’s WiFi and GPS are connected normally.
Size(Folding): 5.9*3.93*2.36 Inches;
Weight: 9.52ounce.
Yes. It supports optical flow positioning which provides you a safer indoor flight.
Yes, please pay attention to the flight environment and set the return altitude in advance.
The drone will calculate the battery power by itself. When the power is low, it will return by itself according to the flight distance and power.
Yes, but the video resolution without an SD card is 720P.
It is recommended to install microSD card with capacity up to 32G, and the card read and write speed should be 10 or above.

Open the mobile phone WiFi option and find a WiFi name which is drone-***** without password.
a. The drones are just compatible with a phone which supports dual-band WiFi (2.4 and 5G). Please make sure your phone supports dual-band WiFi.

b. Some Android phones may pop up the WiFi connection setting after connecting to WiFi, please keep the WiFi connected, otherwise, the image transmission will be failed.

c. Suggestion: Please turn off the mobile data and VPN, and turn on the airplane mode before connecting your phone to WiFi.

1. It is recommended to fly in an open and unobstructed place with little wireless signal interference.
2. Turn off other running programs of the mobile device to maintain the best performance of the mobile device.
The maximum image transmission radius is 200-300m without interference.
The image transmission distance is directly related to the mobile phone and the environment. The received signals of mobile phones from different manufacturers are different.

Before each flight, please check whether the blade is broken, worn, deformed and corroded, and whether the blade screws are loose.
In case of these conditions, the blades and screws need to be replaced. The replacement of blades and screws need to strictly follow the instructions in the blade replacement instructions.
a.In beginner mode, the flight altitude will be limited to 30 meters and the flight distance will be limited to 30 meters.

b. Flight altitude and flight distance limits are set in flight settings.

c. When the power is low, the flying height will be limited to 30 meters and the flying distance will be limited to 30 meters.
Fly at a constant speed in a windless environment for 20 minutes.

It takes about 2.5 hours to use the 5V=3A charging head.
It is recommended to charge and discharge once a month, maintain 50-60% of the electricity, and store in a cool environment to avoid high temperature exposure.
Long press until 4 lights are on: turn on the aircraft.
Long press until 4 lights go out: turn off the drone.

Minimum width 60cm; Maximum width 87cm.
The drone can take off directly after calibration.
Battery capacity 1200mAh;
The full charge time is about 2.5 hours;
The using time is about 18hours.

You can scan the QR code in the User Manual or search for RUKO GPS in the Apple/Google store to download.
After download the App, set the app permissions and load the app page map.

In an open outdoor area, the drone will automatically search for GPS satellite signals, (the search time is about 1-2 minutes. Depending on the environment)
No, GPS signals cannot be searched in obstructed places.
Yes, the flight altitude is limited to 4 meters, and the automatic return home cannot be completed.

Turn on the drone, after turning on the remote control, pull down the left stick to link the frequency.
Yes, otherwise you cannot see the pictures and record the flight position of the aircraft.
It means that the drone enter the compass calibration state, please perform the drone horizontal and vertical calibration.
Yes, each calibration can keep the drone flying stably and safely.

Propeller, arm and camera.
Remote controller, single drone, battery, propeller blades, arm, charging cable and camera.

Safe Flight

Tutorial Videos
Manuals Download
User-Manualicon - PDF
Consult About The Product

You can consult about how to use a certain product here, If you need after-sale service, please visit our after-sale service page.

Drone U11

Identify The Product

Are you sure your product model is F11GIM?
If you are not certain your product model, please visit the Support page to check out what model it is.

If the support page still can’t help you figure the model out, you can send us a picture, let us help you identify it.

Do you need us to help you identify the product model?
Maximum upload size: 10MB
Where did you purchase the product?
A serial number that the vendor provides

Better Service

Do you need feedback with a phone call?
When would be a convenient time to call you?
Our customer service team is available from 8 pm to 5 am EST. If you choose a time outside of our working hours, we may just send you an email.


Maximum upload size: 50MB
If you are sending a log file of the drone, please zip it first.
App Download
U11 - Android-QRcode-U11-Drone
icon - Android-APP2
U11 - IOS-QRcode-U11-Drone
icon - Apple-APP
U11 - Icon-U11-Drone

Ruko App Icon